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Talk to us

Choose a way to talk to us

Not sure where to turn? Find the contact details for relevant services below.

The Forward Trust Reach Out Service

This service is available Monday to Friday, 9am-5pm

Confidential online chat service supporting individuals aged 18+ with worries or concerns about the alcohol or drug use of themselves or a loved one.

Start a chat

Crisis phone numbers

If you are experiencing an emergency and need immediate support, such as a suspected overdose, please call 999.

Samaritans

Whatever you're going through, a Samaritan will face it with you.
We're here 24 hours a day, 365 days a year

HOPELINE247

Lines are open 24 hours every day of the year (Weekends and Bank Holidays included)
Our suicide prevention advisers are ready to support you.

Our contact details

Find the contact details for the service you need below.

Community drug & alcohol services

East Kent

including Ashford, Canterbury, Swale, Thanet, and Dover

Medway

RIVER

Essex Day Treatment

Southend

STARS

Thurrock

Liverpool Day Treatment

The Brink

Liverpool

ReNew

Hull

Residential services

Clouds House

Wiltshire

The Bridges

Hull

Additional support services

Employment Support

Forward Connect

Existing clients only

Mental Health Support

Mon-Fri, 9am-5pm

Media Enquiries

Mon-Fri, 9am-5pm