With a specialist service centre in Margate and community-based clinics in Ramsgate and Broadstairs, the Forward service in Thanet offers a full range of drug and alcohol treatment packages.
We support service users by drawing on the experience of our dedicated team of professionals to provide the most appropriate treatment options available for everyone.
To access our services, people can make an online referral using the forms below or call us – people need to be ready to share a few details. They will then be allocated a keyworker who will contact them to book an initial assessment. Each assessment takes about one hour - we’ll ask them about their history and future goals.
Services at our Thanet hub include:
One-to-one and group support.
A ‘Community Rehabilitation Day Programme’ for people who want structured support to become abstinent whilst living in their community.
Health checks and testing for blood-borne viruses, including Hepatitis C.
Detox help.
Outreach services to homeless and Rough Sleeping clients.
Criminal Justice provision.
Medication assisted treatment.
Harm reduction advice and support including take home naloxone.
Needle exchanges.
Support from peers who have been through similar experiences.
On-going support from our Recovery Support service.
Our services are for people who:
Are aged 18+.
Live in Margate, Thanet, or the surrounding areas.
Have issues with drugs and/or alcohol or are impacted by the drug/alcohol use of a loved one / significant other.
If you are worried about your own drug and/or alcohol use, please complete our self-referral form.
If you are a health professional or practitioner and concerned about someone else’s drug and/or alcohol use, please complete our professional referral form.
If you work in the criminal justice system and are concerned about someone else’s drug and/or alcohol use, please complete the criminal justice referral form.
Please note that we are unable to accept referrals from an individual’s friends and/or family members.
If you have any questions about the referral form or process, please get in touch using the details below.
If you’d like to learn more about our Thanet service, please email thanet@forwardtrust.org.uk or call us on 01843 233 600 during opening hours.
Our current opening hours are as follows:
Monday: 10am – 5pm.
Tuesday: 10am – 7pm.
Wednesday: 10am – 5pm.
Thursday: 10am – 5pm.
Friday: 10am – 5pm.
Saturday: closed.
Sunday: closed.
Please be aware that these opening hours are subject to change – do get in touch if you have any questions and check opening hours before visiting.
For out of office requests or queries from service users, please contact a member of our team on our 24-hour Single Point of Contact (SPOC) number for East Kent: 0300 304 8007.
During our opening times, you can find us at: Mill Lane House, Mill Lane, Margate, CT9 1LB.
