Southend Treatment and Recovery Service (also known as STARS) is delivered alongside our partners Open Road. The service helps people aged 18 or over who are experiencing challenges with their use of drugs and/or alcohol or people who are impacted indirectly because a significant other is experiencing these challenges (it doesn’t matter if the significant other is not ready to get support themselves).
Our support is tailored to each person’s needs, so it will look slightly different for everyone. When people first get in touch, we’ll do an assessment to better understand what will work for them before devising a plan to help us work together.
Services delivered at our Southend hub include:
One-to-one and group support.
Health checks and testing for blood-borne viruses, including Hepatitis C.
Detox help.
Medication assisted treatment and naloxone dispensing.
A needle exchange service.
Dedicated outreach team to support homeless and rough sleeping clients.
Dedicated criminal justice team.
Support from peers who have been through similar experiences.
Ongoing recovery support.
Specialist services to support young people through our partner, Open Road, which is delivered in the community (not the hub).
Transitional specialist service for 18–29-year-olds delivered in partnership with Open Road.
Our services are for people who:
Are aged 18+.
Live in Southend-on-Sea.
Have issues with drugs and/or alcohol.
Are indirectly impacted by the drug/alcohol use of a loved one/significant other.
Read all about how we help service users like Jack.
If you are worried about your own drug and/or alcohol use, please complete our self-referral form.
If you are a health professional or practitioner and concerned about someone else’s drug and/or alcohol use, please complete our professional referral form
If you work in the criminal justice system and are concerned about someone else’s drug and/or alcohol use, please complete the criminal justice referral form.
If you have any questions about the referral form or process, please get in touch using the details below.
If you’d like to learn more about our Southend service, please email southend.referrals@forwardtrust.org.uk or call us on 01702 431889 during opening hours.
Our opening hours for the Southend hub are:
Monday: 9.30am - 4.30pm.
Tuesday: 9.30am - 7.30pm.
Wednesday: 9.30am - 4.30pm.
Thursday: 9.30am - 4.30pm.
Friday: 9.30am - 4.30pm.
Saturday: closed.
Sunday: closed.
Please be aware that these opening hours are subject to change – do get in touch if you have any questions, and please check the opening hours before visiting.
You can also follow us on Facebook to keep up to date with news, events, services, and much more.
During our opening hours, you can find us at: 25-27 Weston Road, Southend on Sea, SS1 1AS.
