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A needle exchange postal service, provided by NPS Direct, is available to individuals living in East Kent.
Needle exchange service

About NSP Direct

We understand that it’s not always easy to access needle exchange services. That’s why we’re partnered with Exchange Supplies on their NSP Direct service. NSP Direct delivers needle exchange supplies straight to you, making it easy for you to stay safe and not run out of equipment.

Who is it for?

NSP Direct is available to those who:

  • Are in need of a needle exchange service.

  • Live in East Kent or the surrounding areas.

How to apply

Individuals should first check if they are eligible by using this postcode checker to see if they can order clean injecting equipment. Once confirmed, existing service users should get in touch with their recovery worker. For those who have not used Forward services before, contact your local hub to get your unique code.

Following this, individuals will be prompted to sign up on the Exchange Supplies website using their unique code.

Afterwards, they will be able to choose the products they need, including access to naloxone. Orders will normally arrive in the post within 1-2 days in plain, non-identifiable packaging.

Get in touch

For more information, you can get in touch via telephone call: 0300 304 8007.