Canterbury’s Forward team provides friendly, non-judgemental support, no matter what substance you use or what you have gone through in the past.
To access our services, individuals can make an online referral using the forms below, email us at canterbury@forwardtrust.org.uk or call us on 01227 201778.
We’ll take brief details after which, the individual will be allocated a keyworker who will contact them to book an initial assessment. Each assessment takes about one hour when we’ll ask about history and goals for the future.
Many of our staff have lived experience of substance use or the criminal justice system themselves, helping us to understand what our service users are going through. We also know that no one person is the same. That’s why we offer a range of different treatment options, from programmes that can support people to become completely abstinent to harm minimisation and advice on cutting down.
All our intervention options are discussed with service users at their initial assessment.
Our support is tailored to each person’s needs, so it will look slightly different for everyone.
Services at our Canterbury hub include:
One-to-one and group support.
Access to interactive digital interventions.
Health checks and testing for blood-borne viruses, including Hepatitis C.
Support to get on a structured detox programme.
Prescribed medication and naloxone dispensing.
Needle exchange service (contact us for more information about this service).
Support from peers who have been through similar experiences.
Ongoing support from our Recovery Support Service.
Our services are for individuals who:
Are aged 18+.
Live in Canterbury or surrounding areas (including Whitstable and Herne Bay).
Have issues with drugs and/or alcohol or are impacted by the drug/alcohol use of a loved one.
If you are worried about your own drug and/or alcohol use, please complete our self-referral form.
If you are a health professional or practitioner and concerned about someone else’s drug and/or alcohol use, please complete our professional referral form.
If you work in the criminal justice system and are concerned about someone else’s drug and/or alcohol use, please complete the criminal justice referral form.
If you have any questions about the referral form or process, please get in touch using the details below.
If you would like to learn more about our Canterbury service, please send a message to canterbury@forwardtrust.org.uk or call us on 01227 201778 during opening hours.
Our opening hours for the Canterbury hub are as follows:
Monday: 10am - 5pm.
Tuesday: 10am - 5pm.
Wednesday: 2pm - 6pm.
Thursday: 10am - 5pm.
Friday: 10am – 5pm.
Saturday: Closed.
Sunday: Closed.
Please be aware that these are subject to change – and do get in touch if you have any questions.
For out-of-office requests or queries from service users, please contact a member of our team on our 24-hour Single Point of Contact (SPOC) number for East Kent: 0300 304 8007.
We offer a drop-in service in the Canterbury area. Please contact the service directly for information on times and locations and a member of the team will arrange a suitable time for you to visit.
You can find us at: 1 Oaten Hill Place, Canterbury, Kent, CT1 3HJ.
