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We help individuals in Ashford and the surrounding areas address their substance use and make positive changes in their lives. Our services also take into consideration each individual’s family members and significant others during the process of recovery.
Ashford Community Hub

About Our Ashford Hub

The Ashford hub offers a broad range of services to help people address their issues with drugs and alcohol.

Our support is unique and tailored to the needs of each person. It includes:

  • Short information and advice sessions.

  • One-to-one counselling and group work.

  • Referring people to residential treatment.

To access our services, individuals can make an online referral using the forms below, email ashford@forwardtrust.org.uk or call 01233 655360, where we’ll take some brief details.

Once an individual has gone through this first stage, a keyworker will be allocated to them for an initial assessment, which takes about an hour. During it, we’ll ask them about their history and goals for the future.

If you are interested in learning more about our Ashford hub, please get in touch to arrange an initial assessment. Loved ones and significant others, such as family members or friends, are also welcome to join and learn about what we do.


What Do Our Services Offer?

Our support is tailored to each service user’s needs, which means that our advised paths of intervention will differ slightly from person to person.

Services at our Ashford hub include:

  • One-to-one and group support.

  • Health checks and testing for blood-borne viruses, including Hepatitis C.

  • Detox help.

  • Medication assisted treatment and naloxone dispensing.

  • Needle exchange.

  • Support from peers who have been through similar experiences.

  • Ongoing support from our Recovery Support Service.


Who Do We Help?A lady signing a form on a clipboard at a reception desk

Our services are for individuals who:

  • Are aged 18+.

  • Live in Ashford or the surrounding area.

  • Have issues with drugs and/or alcohol or are impacted by the drug/alcohol use of a loved one.


Referrals

If you are worried about your own drug and/or alcohol use, please complete our self-referral form.

If you are a health professional or practitioner and concerned about someone else’s drug and/or alcohol use, please complete our professional referral form.

If you work in the criminal justice system and you hold concerns about someone else’s drug and/or alcohol use, please complete this criminal justice referral form.

Please note that we are unable to accept referrals from an individual’s friends and/or family members.

If you have any questions about the referral form or process, please get in touch using the details below.


Get In Touch

Fancy knowing a bit more about our hub in Ashford? Please send a message to ashford@forwardtrust.org.uk or call us on 01233 655360 during our opening hours.

Ashford Hub opening hours are:

Monday: 9am - 5pm.
Tuesday: 9am - 12.30pm.
Wednesday: 9am - 5pm.
Thursday: 9am - 7pm.
Friday: 9am – 5pm.
Saturday: Closed.
Sunday: Closed.

Please be aware that these are subject to change – get in touch if you have any questions and check these times online before visiting.

For out of office requests or queries from service users, please contact a member of our team on our 24-hour Single Point of Contact (SPOC) number for East Kent: 0300 304 8007.


Visit Us

During our opening times, you can find us at: Transport House, Drum Lane, Ashford, Kent, TN23 1LQ


Ashford