Cookies policy
A cookie is a small data file sent from a website and stored on a person’s computer by their web browser while they are browsing.
We use cookies to help us make improvements to our website and enabling some of its processes and services to function. The cookies do not give us access to any personal data.
Cookies may be either persistent cookies or session cookies. A persistent cookie will be stored by your browser and will remain valid until its set expiry date, unless you delete it before the expiry date. A session cookie will expire at the end of you visit, when you close your browser.
You can find out more about cookies at www.allaboutcookies.org.
Cookies that we use
| TYPE OF COOKIE | WHAT IT DOES | WHEN IT EXPIRES |
|---|---|---|
| ASP session ID | This cookie is used by our website to mark your session on the website (i.e. one visit) and helps the site run efficiently. | When you exit the browser |
| Google Analytics | We use Google Analytics to see how our site is performing e.g. what articles are read, how many donations we receive and where visitors come from. The full list of Google Analytics cookies are below. Google analytics collects no personal data or IP addresses. | Not applicable |
| Visitor ID: _utma | Contains a unique ID, the date and time of first visit and total no of visits made. | Two years |
| Session ID: _utmb | Contains pages visited and decides when a session has timed out. | Thirty minutes of inactivity |
| Session ID: _utmc | Registers that the visit has ended. | When you exit the browser |
| Campaign tracker: utmz | Contains traffic information for the current visit, if different from previous. | Six months |
| __RequestVerificationToken | Prevents Cross-Site Request Forgery (CSRF) attacks | When you exit the browser |
| We use Facebook to see if our Facebook campaigns are effective. It also helps us find out if we’re talking to the right people. This is done in accordance with Facebook’s policies. You can read more about Facebook’s policies here: https://www.facebook.com/policies/cookies | Varies | |
| Hotjar | We use Hotjar to help us understand how visitors engage with our website, e.g. which page designs work or what routes visitors may take to apply for a job or donate. We also use Hotjar to run site surveys, asking you for feedback or improvements. If you’d like to see a complete list of Hotjar Cookies and what they do visit the Hotjar cookies page. Hotjar collects no personal data and masks IP addresses. | One year |
| Tawk.to | We use Tawk.to provide our Reach Out online chat service. Tawk.to cookies to do things like remembering if you have used the service more than once during your visit, so you won’t be shown the consent and evaluation forms each time you want to chat. | When you exit the browser |
| WordPress | WordPress is the software out website is built on. It uses cookies to personalise the site interface. | When you exit the browser |
Managing cookies
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
- https://support.google.com/chrome/answer/95647?hl=en (Chrome);
- https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
- http://www.opera.com/help/tutorials/security/cookies/ (Opera);
- https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
- https://support.apple.com/kb/PH21411 (Safari); and
- https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.