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Asma’s story

When Asma lost her job and her home in quick succession, our housing and resettlement team stepped in.

I became homeless when my landlady retired and sold the house I’d lived in for four years. And because of the Covid-19 lockdown, I also lost my job. It was only a zero hour contract job in retail, but I loved the excuse to meet people and stay busy.

It wasn’t just a matter of putting a roof over my head: they helped me regain my self-esteem, my smile, and my mental health, too.

Suddenly, I found myself jobless, with no money, no home and my mental health deteriorating. I was referred to The Forward Trust by Tower Hamlets Council, through the ‘No First Night Out’ scheme, and was appointed a Forward caseworker, Eric. I feel lucky to have had his support; he was there for me at all times, even if I called late on a Friday, and always had some calming words and advice to make me feel better when I was struggling.

With Forward’s support, it took just eight days to find a place that is now my home. And it wasn’t just a matter of putting a roof over my head: they helped me regain my self-esteem, my smile, and my mental health, too. I’m so grateful to the Housing and Resettlement Team at The Forward Trust for all they’ve done for me. I now look forward to the future.

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Housing and resettlement

If you’re homeless or at risk of becoming so, our friendly and knowledgeable Housing and Resettlement Team can provide helpful advice and guidance.

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Everyone I dealt with at Forward was warm, caring, very supportive and professional. I personally think it’s so impressive how they managed to support us remotely and get us to understand and complete our assessments correctly.

Ingrida U, Forward employment service client Read Ingrida’s story